Standing Orders
Policy
Standing orders give a specific person who does not have prescribing rights (usually a registered nurse) the authorisation to administer or supply medicines specified in the standing order.
Standing orders processes must be followed closely and comply with:
When using a standing order the medicines must be administered
within the primary healthcare setting.
A standing order does NOT allow a person to create a prescription for a patient to take to a pharmacy for dispensing, even if the issuer plans to sign it later; pharmacies are not legally allowed to dispense unsigned prescriptions.
Nor does a standing order allow a person to provide a patient with a prescription that has been pre-signed by the general practitioner or nurse practitioner who issued the standing order.
Source: RNZCGP Foundation Indicator 9.2
Use of standing orders is included in the induction and orientation of clinical staff.
Failing to meet the requirements of the Medicines (Standing Order) Regulations 2002 is an offence and the Ministry of Health can audit standing orders at any time to check the correct process is being followed. Source RNZCGP Indicator 9.2
Issuing a standing order
Standing orders must have only one issuer – either a general practitioner or nurse practitioner. The issuer's name must be clearly stated on the document.
The issuer has the same accountability as they do when personally generating a prescription, or administering a medicine. They are ultimately accountable for the administration, and supply or use of that medicine.
The named
issuer is responsible for ensuring that the legislative requirements of the standing order are met:
These responsibilities can't be delegated to another person. A new standing order is needed if the original issuer leaves or is absent for an extended period.
Source: Manatū Hauora | Ministry of Health: Standing Order Guidelines, (Part 3: Issuer)
- anyone working under the standing order is sufficiently trained and competent
- each standing order is audited or countersigned as needed
- each standing order is reviewed within the required timeframe and at least annually.
If any details on the standing order change, or the issuer has left the organisation, a new standing order must be created.
All details about each standing order are included in a signed
individual standing order document. This includes who is authorised to use it, the procedure to follow, and whether the standing order will be audited or countersigned.
A standing order must include:
- The condition being treated
- Rationale
- Practice details (name and address)
- Scope of use
- Medicine(s)
- Dosage instructions
- Route of administration
- Indication/circumstances
- Precautions/exclusions
- Persons authorised to administer
- Competency/training requirements of authorised person(s)
- Countersigning or auditing requirements
- Definition of terms
- Additional information (administration/supply info)
- Issuer authorisation: Signature, title, and date
Source: Manatū Hauora | Ministry of Health: Standing Order Guidelines, (Appendix 1: Standing order template guide)
Standing orders must:
- specify the
period for which they applyThe standing order must specify the period for which it applies. If it is not appropriate to state a specific period, then the standing order must state that it is either:
- replaced by a new standing order covering the same subject matter or
- cancelled in writing by the issuer.
Source: Ministry of Health | Manatū Hauora: Standing Order Guidelines
- be
reviewed by the issuer at least annually, or sooner if something changes. Whatever the specified period for the standing order, it must be reviewed by the issuer at least annually. The standing order must specify the required review date. Following review, the standing order should be re-signed and dated.
Source: Ministry of Health | Manatū Hauora: Standing Order Guidelines (Section 7)
A standing order template is available in the resources section of RNZCGP Indicator 9.2, Standing orders
Staff who can work under a standing order
Staff who can work under a standing order are usually
regulated health practitioners. Any risks associated with
Non-regulated staff working under SO should be carefully considered and measures taken to reduce or prevent those risks.
Unregulated healthcare workers are those who are not registered or regulated by a professional and/or a regulatory body such as those required by the Health Practitioners Competence Assurance Act 2003. Examples of unregulated team members working in general practice may include healthcare assistants and/or community health workers.
Although an issuer can legally authorise an unregulated healthcare worker engaged in the delivery of health services to administer and/or supply medicines under a standing order, it is not common practice. This is because it introduces additional risks to patient safety, and places increased responsibilities on the issuer.
Source: RNZCGP Indicator 9.2
The regulatory bodies responsible for many of New Zealand's health professions set the standards for competency and safe practice, for health practitioners working in those professions. The requirements for regulation by each regulatory body are set out by the Health Practitioners Competence Assurance Act 2003 (HPCA Act). Regulation under the HPCA Act helps to protect the public where there is a risk of harm.
A regulated health practitioner is someone who is registered with the regulatory body associated with a health profession covered by the HPCA Act, e.g. the Medical Council of New Zealand, or the Nursing Council of New Zealand.
There are many health professions regulated by the HPCA Act, but some are not.
Non-regulated healthcare workers are workers in a profession that is not regulated by the HPCA Act. Those professions may have other requirements and/or legislation that ensure their workers are competent and fit to practice.
See Ministry of Health | Manatū Hauora: Health Practitioners Competence Assurance Act for more information
See RNZCGP guidance, within Indicator 9.2, Standing orders, on the risks of authorising non-regulated healthcare workers to administer and/or supply medicines under a standing order.
All staff working under a standing order are trained and assessed as competent by the issuer, before the issuer authorises them to use that standing order. Staff administering high-risk medicines under standing order are given additional training as needed. The competency of each person working under each standing order is reviewed at least annually.
Staff training is completed online or in-house.
Using a standing order
Staff who supply medication under standing order accept accountability for their clinical practice. This includes:
- assessing the patient to determine whether use of the standing order is indicated
- being competent to administer the medicine
- assessing any contraindications or exclusions
- identifying ongoing monitoring and/or follow up.
For all medication issued under a standing order, the staff member records details of the
consultation and medication/s supplied in the patient record.
Document:
- symptoms and their history
- medical history
- allergies
- current medications
- assessment carried out, including examination and investigations
- working diagnosis
- details of medication provided
- any other treatment provided
- arrangements made for ongoing monitoring and follow-up (may include scheduling a follow-up appointment with a clinician)
- name of the standing order used.
Our standing order documents are kept in the practice manager's office.
If a staff member's competency using a standing order comes into question, the issuer is responsible for raising it with them and developing an appropriate corrective strategy. The staff member's authorisation to use the standing order may be cancelled until they regain competency. Once competency is regained, all steps must be
documented, and a new SO created.
The issuer must ensure that there is a process in place for monitoring and reviewing the correct operation of the standing order and, in particular, any adverse incidents that occur.
Source: Ministry of Health | Manatū Hauora: Standing Order Guidelines (Section 11)
If there is an adverse event or near miss from medicine administered under standing order, manage and report it according to the practice's Adverse Events policy.
Vaccines
A standing order may be used by staff administering vaccines who are not authorised to do so, or whose authorisation is pending.
Countersigning and auditing
The countersign or audit requirement is decided by the issuer and is detailed in the individual standing order document.
We use tasks and codes in the PMS to identify when standing orders have been used so they can be approved, countersigned, and/or audited by the issuer.
Any issues identified during countersigning or the audit process should be addressed promptly.
Countersigning
Some standing orders may require countersigning.
The need for countersigning, and the timeframe within which it must be done, are determined by the issuer.
Auditing
Standing orders that do not need countersigning (or need countersigning less than once a month) must be audited.
At least once a month, the issuer checks a sample of each administration or supply given under the standing order. Record the audit results, as well as any changes or improvements needed.
Full countersigning and audit requirements are detailed in the Ministry of Health's Standing Order Guidelines, (Section 10)
Annual review
The issuer reviews each standing order annually, or if something changes. The annual review can't be
delegated and must be carried out by the named issuer.
Other people may be allocated to gather the information required for a review, but the named issuer is responsible for the contents and sign-off of the final document.
In an annual review:
- determine whether standing order is still needed
- update the document if necessary
- re-sign and re-date standing order.
If information in a standing order is updated following review, the issuer communicates this to the authorised nurses and arranges additional training if needed. Obsolete standing orders should be replaced with the new versions so that out-of-date versions cannot be used in error.
Supporting documentation
Details related to the authorisation requirements of each standing order are documented in our
authorisation register. The information in the register should align with the individual standing order.
The authorisation register should indicate all of the following details:
- name of the person being authorised
- name of the standing order
- competency or training required
- date that the competency or training was signed off
- whether countersigning or auditing is required
- name of the issuer
- signatures of both the authorised person and the issuer
- review date.
Q13
All documentation that supports standing orders is managed by the lead nurse. However, the issuer is responsible for
document control directly related to the standing order document.
The issuer must also ensure that there is a process for document control so that, following a review, all obsolete copies are replaced with new versions of the standing order.
Source: Ministry of Health | Manatū Hauora: Standing Order Guidelines (Section 11)
Related policies
Foundation Training
Standing orders documentation for the practice
Standing Orders Authorisation Register