Code of Conduct

Policy

We expect all staff to meet high standards of conduct and performance.

Comply with the law and all workplace policies

• Follow all workplace policies and procedures, and any legal requirements.
• Understand their duties and obligations as health care providers.
• Respect the privacy and confidentiality of patients, colleagues, and the practice at all times.
• Make sure their working environment is safe and follow all health and safety requirements.

Act professionally and with integrity

• Be responsible for their own personal standards.
• Act in the best interests of our patients and our organisation.
• Be available and able to work as outlined in their position description.
• Attend meetings and training sessions as required.
• Be committed to maintaining their competence and improvement of skills through continuing self-education.
• Ask for help if their wellbeing is affected by fatigue, workload, and/or stress.

Be committed to values of respect and inclusion

• Be courteous and respectful towards each other and patients and their support people.
• Be inclusive, fair, and reasonable and contribute to a healthy and positive working environment.
• Support our equity journey.

Failure to follow our code of conduct may result in disciplinary action.

Commit to safeguarding children

• Treat all children with respect, fairness, and dignity.
• Take any concerns about a child's wellbeing seriously.
• Maintain appropriate professional boundaries in all interactions, and avoid any inappropriate behaviour, or behaviour that could be misinterpreted.
• Only take photos, videos, or recordings of children with clear consent and legitimate purpose.
• Report any concerns of abuse or neglect.
• Participate in child protection training and professional development as required.

Accepting gifts

Patients sometimes offer gifts to individual staff or our organisation in appreciation of the care we provide. However, gifts can create a perceived conflict of interest, or cause the patient to believe they can influence our service. To avoid misunderstandings or offence, individuals should politely decline gifts of value.

If you are unsure, check with the practice manager.

Related policies

Achieving Equity

Confidentiality

Continuing Professional Development

Disciplinary Process

Patient Rights

Privacy

Stress and Wellbeing

Worker Engagement, Participation, and Representation